My Clinical Outcomes

My Clinical Outcomes (MCO) is a patient and clinician-facing web-platform that automates the collection and analysis of Patient Reported Outcomes Measures (PROMs) and Patient Reported Experience Measures (PREMs) in routine clinical practice. The video below gives an overview of what we do.

Founded by NHS doctors in 2011, MCO is used by over 100 hospitals, with over 1,000 clinicians and 100,000 patients registered.

The platform is highly secure and scalable, has been extensively usability tested with patients and clinicians, meets latest accessibility guidelines and works on any mobile device.

MCO is a condition and score agnostic and can be used standalone or integrated into existing EMRs, PAS systems and patient portals.


How Does MCO Work?

We work with partners to quickly and cost-effectively configure a unique co-branded version of the platform to support the remote collection of the patient-reported data they need to inform clinical decisions, identify unwarranted variation or automate data submissions to registries and regulators.

MCO bring over a decade of experience and expertise to support flexible implementation around existing clinical workflows and ensure ongoing success and high value from launch.

Patients

  • Record personalised, clinical PROMs and PREMs assessments easily at home or in clinic on any device

  • Update as prompted by email or SMS according to stage of treatment or when needed by clinical team

  • Review dashboard to track progress and ensure ongoing benefits of treatment

Clinical Teams

  • Get real-time, validated, condition-specific and generic assessment data by patient cohort, condition, and treatment stage

  • Use this new, rich, longitudinal quality of life data to inform clinical review and personalise treatment decisions

  • Compare cohorts to identify unmet need and ensure equity of access

Analytics & Integration

  • Prioritise limited acute care and outpatient clinic capacity according to patient need

  • Intervene early to reduce unplanned care and take out cost of less effective activity

  • Get data where and how needed to ensure and demonstrate high value care


Patient Confidentiality, Data Security and Trust

MCO was founded and is led by UK trained doctor and passionate Value-Based Healthcare advocate, Dr Tim Williams, and we take our credibility and reputation for delivery of a high quality, cost-effective technology platform and service incredibly seriously.

Some example engagements include:

  • Supporting a virtual clinic follow-up pathway for hip and knee replacement patients at Royal Cornwall Hospitals NHS Foundation Trusts since 2012

  • Deploying across UK private provider, Spire Healthcare’s, 39 hospitals in under 3 months in 2016 to automate PROMs submission to the Private Healthcare Information Network (PHIN)

  • Winning 3 years of funding through the NHS Scotland ‘Cancer Innovation Challenge’ to develop and deploy the solution for cancer patients from 2017

  • Working with University Hospitals Sussex to publish acceptance in the Journal of Oncology in 2022 and identify potential savings of £1.40 for every £1 invested by reducing unplanned admissions

  • Partnering with Novartis to launch 4 bespoke condition-specific platforms for roll-out free-of-charge to clinical teams in the UK and Ireland

Tim attended Prof. Michael Porter’s Value-Based Healthcare course in 2014 and MCO was one of the first four technology platforms to be accredited by the new International Consortium for Health Outcomes Measurement (ICHOM) the same year.

MCO maintains the ISO/IEC 27001 standard for information security management and is certified by the BSI annually and is recognised by or compliant with the following standards and organisations:

 
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 Some quotes about using and working with MCO

  • “Collecting and analysing outcome data is key to ensuring we continue to meet the needs of the patients we see every day. The partnership with My Clinical Outcomes promises to transform our ability to track, collect and monitor the performance of our hospitals and ultimately help us to continue offering outstanding care to the communities we serve.”

    — Peter James, Group Medical Director, Circle Health Group
  • “When patients come to clinic to see me I can see what’s happening with them, [My Clinical Outcomes] makes clinics efficient and we can triage problems effectively together in a good quality conversation.”

    — Professor Richard Simcock, Chief Medical Officer at Macmillan Cancer Support and Consultant Oncologist University Hospitals Sussex
  • “A fantastic help to PHIN and completely supports all of our collective obligations to the CMA, but most importantly, facilitating the BEST outcomes for patients nationwide.”

    — Dr Ian Gargan, Chief Executive, The Private Healthcare Information Network (PHIN)
  • “Firstly this is convenient. Secondly, this unearths levels of toxicity and side effects that might not have been identified by other methods and it allows more of a direct comparison between patients than was previously available.”

    — Dr Peter Maclean, Consultant Haematologist and Director of Cancer Services, NHS Ayrshire & Arran
  • “We are thrilled to be working with MCO to introduce PROMs to measure our patient outcomes and see the value added to our patients’ lives. As a hospital, we look forward to learning more about the patient journey and how their treatment benefits them, whilst also monitoring any areas for improvement. We hope to use the data collected to improve our patient journey and the care we provide.”

    — Stuart Hammond, CEO, St Joseph’s Hospital
  • “This platform will help us improve the quality of care we can offer patients at an individual level while at the same time focusing and tailoring services to match their needs. We aim to reduce the burden on teams and realise these benefits across all of our services, knowing the evidence supports improved outcomes as part of Value In Health Care.”

    — Prof. Meriel Jenney, Executive Medical Director, Cardiff and Vale University Health Board
  • “Has been absolutely brilliant working with My Clinical Outcomes over the last 8 months to collaborate and launch electronic PROMs here at Circle Health Group. We share a vision on what the future of outcomes and effectiveness looks like, and I’m looking forward to the continued development and increased utilisation of our data to both improve our patient outcomes and monitor consultant performance.”

    — Dean Bennett, Group Clinical Effectiveness Lead, Circle Health Group
  • “We now know how important it is to collect PROMs systematically and it’s really great that a number of partners have come together to work with My Clinical Outcomes to collect data systematically.”

    — Prof Jane Maher, Chief Medical Officer, Macmillan Cancer Support
  • “My Clinical Outcomes has partnered with us to develop our analysis and insights, and what we’re now finding is that we’re getting real value from this and it’s just not a cost to the business.”

    — Dr Jean-Jacques (JJ) de Gorter, Chief Medical Officer, Spire Healthcare
 
 
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Get In Touch With Us

If you have any questions or would like to discuss our service, we’d love to hear from you: info@myclinicaloutcomes.com