My Clinical Outcomes Ltd Privacy Policy
Our contact details
Website: https://www.myclinicaloutcomes.com/
E-mail: info@myclinicaloutcomes.com
This Privacy Policy Relates to www.myclinicaloutcomes.com . The platforms provided for use by patients and healthcare professionals have different privacy policies which can be accessed from the relevant platform.
For the purpose of data protection law, MY CLINICAL OUTCOMES LTD is the data controller and is registered with the Information Commissioner’s Office with notification number Z3406743.
The type of personal information we collect and why we have it
Most of the personal information we process is provided to us directly by you when requesting a demo or brochure download. This includes information such as name and email address. This information is not shared with third parties.
We also receive personal information indirectly, from the following sources in the following scenarios:
Google Analytics cookies
YouTube Analytics cookies
Further information about our use of cookies can be viewed on our Cookie Policy https://www.myclinicaloutcomes.com/content/cookie-policy.
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting info@myclinicaloutcomes.com
How we store your personal information
Your information is securely stored in the UK.
We keep requests for one year. We will then delete the emails.
Our data security measures
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
My Clinical Outcomes has been independently assessed and certified against both the internationally recognised standard of ISO/IEC 27001 and Cyber Essentials Plus.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@myclinicaloutcomes.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to our Data Protection Officer at dpo@myclinicaloutcomes.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Policy last updated November 2023. Policy last reviewed October 2024.